Personal skills

Personal skills

There are at least 28 transversal skills (soft or personal skills, soft skills) that are essential for success in our career in the 21st century. Thanks to them, we will work smarter and we will achieve much more.

Personal skills – characteristics

In order for a skill to be considered transversal or personal, it needs to have three characteristics:

The rules for mastering this skill are not black or white!

In contrast to difficult skills (such as mathematics) where the rules for perfect work are always the same, the effectiveness in applying personal skills depends on our emotional state, external circumstances and the type of people we interact with.

This skill is transferable and gives value in any job – career!

Personal skills are related to our inner strength and interpersonal effectiveness, so as long as we work with people, these skills will be extremely valuable for our career.

Mastering this skill is a constant journey!

We can achieve a certain level of competence in that, but we will always meet new situations or people who will test our personal skills and lead us to learn even more.

Personal skills

These are skills that every professional should develop. They are divided into two groups:

• Ten self-management skills.

• Eighteen skills in dealing with people.

Whatever type of job you do, these 28 personal or transversal skills will lead you to faster progress and greater fulfillment throughout your career development.

Ten self-management skills

Self-management skills speak for themselves:

• How we perceive ourselves and other people.

• How we manage our emotions.

• How we react in difficult situations.

Only when we build ourselves can we have a strong mental and emotional foundation for career success.

Growth orientation

Turning to growth means that we will look at any situation, especially the difficult ones, as an opportunity to learn, grow and change for the better. We will focus our attention on improving ourselves, instead of changing other people or blaming everyone for our failures.

Growth orientation means constant work on oneself.

Personal skills


Self-awareness means that we know and understand what guides, angers, motivate, confuses, frustrates and inspires us. Then we are able to question ourselves objectively in difficult situations and to understand how our perception of ourselves, others and situations, leads our actions.

Controlling emotions

Controlling emotions means that we are able to manage our emotions, especially the negative ones at work (anger, frustration, shame…) so that we can think clearly and objectively and act in accordance with them.


When we have high self-confidence, we believe in ourselves and our abilities and thanks to that, we can achieve everything we want. Then we know that we have everything we need in us.

“Those who believe in themselves have access to unlimited powers”.

Stress management

Good stress management means the ability to stay calm and balanced in any challenging situation. The way we reduce our stress levels will affect our productivity, prepare us for new challenges, and support our physical and emotional health. We really need all this if we want to have a fulfilled and successful career.

Forgiveness and forgetfulness

It is important to be able to forgive ourselves for making mistakes, to forgive others who have sinned against us, and to move on without mental or emotional burden. It is freeing our mind from the past to focus 100% of our mental energy on close or long-term career goals.

Personal skills


It is important to have the ability to quickly return and recover both after disappointments and after small and big failures.

Perseverance and perseverance

This means that we are able to maintain the same energy and commitment in our efforts to learn, work and achieve in our careers, despite all the difficulties, failures and resistances.


When we are patient, then we are able to withdraw in time in seemingly disturbed or crisis situations, so that we can think clearly and take action that meets our long-term goals.


Perceptiveness is giving attention and understanding of unspoken signals and basic nuances of communication and actions of other people. We are often too busy to think about ourselves and what we are talking about, so we leave little space to watch and understand the actions and intentions of others. If we misinterpret the intentions of others, we can easily encounter difficulties in communication without understanding why.

The secret of successful communication is to hear what is not said!

Eighteen skills of dealing with people

People skills tell us how best to work and interact with others so that we can build meaningful business relationships, influence others ’perceptions of us and our work, and motivate their actions.

These skills are divided into two sections, on conventional and tribal skills.

Conventional skills:

A list of people skills (these skills are also called conventional skills) can be found in most job descriptions and on the basis of which (some or all) we are assessed in our performance assessments depending on the level of work.

Personal skills

Communication skills

When we have good communication skills it means that we are able to actively listen to others and articulate our ideas in writing or verbally to any audience in a way that they listen to us. With this kind of communication, we will achieve the goals we set out to do.

Teamwork skills

This means that we have the ability to work effectively with everyone, even those who have different sets of skills, personalities, work habits or motivational levels in order to achieve better team results.

Interpersonal relationship skills

These skills will be effective for us to build trust, find common ground, empathy and of course, to build good relationships with people at work and online. This skill is closely related to communication skills. To keep this in mind, it is important to remember the proverb:

“People will forget what you said. People will forget what you did, but they will never forget how they felt next to you”.

Presentation skills

When we have excellent presentation skills, we will be able to effectively present our work results and ideas to the public in a way that will gain their attention, engage their contribution and motivate them to action in accordance with the desired outcome. They are part of communication skills, but it is important to look at them separately, because they will be especially important when we progress in our career.

Personal skills

Meeting management skills

This skill is very important if we want to lead meetings in order to achieve results efficiently and effectively. Today, at least 50% of meetings are pure waste of time.

Facilitator skills

This skill means we are able to coordinate and seek well-presented opinions and feedback from groups with different perspectives in order to reach a common, best solution.

Sales skills

This means incorporating a sales idea into a decision, action, product or service. This is not just for people on sale.

Management skills

When we possess excellent management skills we will know how to create and motivate a high performance team of people of various skills, personalities, motivations and work habits.

Leadership skills

Those who have leadership skills know how to define and communicate visions and ideas that inspire others to follow them with commitment and commitment.

Mentoring and coaching skills

One who has these skills provides constructive wisdom, leadership, and feedback that can help others advance their career development.

Personal skills

Tribal skills:

A list of human skills that we will not find in any business description, but they are basic for our business success. They are called tribal skills, because they are more internal knowledge that we get from work experience or from a mentor. Some people can go through an entire career without remaining completely unaware of some of these skills.

Managing Up

This type of management represents proactive management of our relationship with the boss, his expectations regarding our work and his perceptions of our performance. If we are given the opportunity to progress or we are already recognized at work, it is all closely related to our ability to communicate, manage expectations and build good relationships with our boss.

Self-promotion skills

This means that we can proactively and subtly promote our skills and business results to people of power and influence in our organization or network. It’s not enough for our boss to know we’re doing a great job. We need to subtly build a reputation with all the key people who can have an impact on our performance ratings.

Skills in dealing with difficult people

It is important for our success to be able to continue to achieve the business results we need, while working with someone who is difficult as a person.

Coping skills in difficult / unexpected situations

It is very important to stay calm when faced with unexpected or difficult situations. This includes the ability to stand firmly on the ground and articulate thoughts in an organized way, even when we are not prepared for the discussion or situation in which we find ourselves.

Personal skills

Understanding official policy management

In order to achieve success, we should understand and proactively deal with the unspoken nuances of official and human dynamics so that we can protect ourselves from injustice. If we do not choose to play by the rules of official policy, it will outwit us.

Persuasion skills and influence on people

Today, it is important to have the ability to influence people’s perspective or decision-making in such a way that they think they have formed their own opinion. Of course, this should be used in a positive context.

Negotiation skills

Having good negotiation skills means that we are able to understand the motivations of the other party and to achieve a win-win solution that we consider to be favorable and satisfactory for both parties.

Skills of connecting with people

It is important to be interesting and to be interested in business conversations that motivate people to want to be in our network. The bigger and stronger the network we have, the easier it will be for us to finish things (for example, to find a job, get advice, find a business partner, a client ().

This list may seem daunting. Don’t worry if you don’t have all these skills. Many of us don’t have them. It is important to understand why these personal skills (transversal) are important for a successful career.

Ask yourself what personal skills do you already possess and which ones do you want to develop?

Personal skills



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